Refund Eligibility
We want you to be completely satisfied with your experience. Refunds are available under the following conditions:
- Refund requests must be made within 24 hours of purchase
- Total usage must be less than 5 minutes of chat time
- No refunds will be issued after 24 hours from the time of purchase
- Refunds are not available for partial months of service
Non-Refundable Items
- Any usage of premium features beyond 5 minutes
- Purchases made during promotional periods, unless otherwise stated
- Accounts that have violated our Terms of Service
How to Request a Refund
To request a refund, please contact our support team at support@midnightchats.com with your account details and reason for the refund request. We typically process refunds within 3-5 business days.
Questions?
If you have any questions about our refund policy, please don't hesitate to contact us.